Please use the website below to track your order:
Elemental Surge is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||12-22 Business days|
|Canada, Europe||15-25 Business days|
|Australia, New Zealand||5-12 Business days|
|Central & South America||15-25 Business days|
|Asia||8-15 Business days|
|Africa||10-15 Business days|
Max delivery time – 45 business days.
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
You will receive an email with a tracking number once your order is shipped. For some countries, such as Australia, tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.